TeamLog Terms of Service

日本語

Terms of Service

Provacy policy

Article 1 (Scope of Application)

These Terms of Service (hereinafter referred to as “these Terms”) apply to the use of the voice recognition application “TeamLog” (hereinafter referred to as “the Service”) provided by Research Institute for Auditory Corporation (hereinafter referred to as “the Company”). By agreeing to these Terms, you may use the Service.
If a user is a minor, the consent of a legal guardian is required. If a minor applies for the Service, it is considered that the legal guardian has consented to the use of the Service and the content of these Terms.
If a corporation, organization, or association enters into these Terms as a user, it is the duty of said corporation to ensure compliance with these Terms by the user. A violation of these Terms by the user will be considered a violation by the corporation, which will be jointly responsible with the user.
To use the Service, certain authentication or function integrations in designated services may be required. When using such authentication and functions, the terms of service established by the operating company providing the authentication and functions will apply. If a third party uses the Service with the user’s authentication information, the Company will treat it as the user’s own use.

Article 2 (Amendments to These Terms)

The Company reserves the right to amend these Terms within the scope of the Service’s purpose as deemed necessary. In such cases, the Company will notify users of the changes, the revised content, and the effective date of the revised Terms by posting them on the Company’s official website, within the app, or by other means deemed appropriate before the effective date. The amended Terms will take effect on the notified effective date.

Article 3 (Definitions of Terms)

The terms used in these Terms are defined as follows:

“The Service” refers to the voice recognition and related services provided by the Company under the name TeamLog.
“User” refers to any corporation, organization, or individual who agrees to these Terms and uses the Service.
“Usage Agreement” refers to the service usage contract formed between the user and the Company based on these Terms.
“Personal Information” refers to identifiable user information (such as name, email address, organization name, location, phone number, and social networking service accounts).

Article 4 (Provision of the Service)

The Company provides the Service to users. The specific content and features of the Service will be published on the website or in the app as specified by the Company.
The right to use the Service is granted solely to the individual user. The user may not transfer, lend, or otherwise dispose of this right to any third party, nor may it be inherited.

Article 5 (Data Management)

The Company may store and process the voice data and text data obtained from the voice data provided by the user (hereinafter referred to as “Collected Data”) for the purpose of providing the Service. In such cases, the Company will adhere to the following:
1. Use the Collected Data only for the purpose of providing the Service to the user.
2. Not provide or leak the Collected Data to third parties without the user’s consent.
3. Promptly delete the Collected Data after the provision of the Service to the user has ended.
4. If an issue arises that compromises the security of the Collected Data, promptly report it to the user and take necessary measures to prevent further damage and restore the data.
Users are responsible for backing up any data saved on the Company’s servers (including data related to the Service settings). The Company is not obligated to back up the user’s data related to the Service.
The Service uses the Amivoice voice recognition engine provided by Advanced Media Inc., and the voice data used for recognition (hereinafter referred to as “Voice Data”) is sent to Advanced Media Inc. The Voice Data will be subject to the privacy policy and terms of use of Advanced Media Inc., and by using the Service, the user agrees to the terms of use and privacy policy of Advanced Media Inc.
Advanced Media Inc. (https://www.advanced-media.co.jp/)
Terms of Use: (https://acp.amivoice.com/amivoice_api/terms/)
Privacy Policy: (https://www.advanced-media.co.jp/privacy)

Article 6 (Contract Period)

The contract period for the usage agreement is one month from the start of the user’s use of the Service and will automatically renew on a monthly basis unless the user submits a request for termination. For annual payment contracts, the contract period is one year, and it will also automatically renew in the same manner.
The user may change the plan they are using by applying through the prescribed method.
Even during the contract period, the Company may limit, suspend, or change the provision of certain features, usage amounts, or change usage fees, including optional fees, at its discretion.

Article 7 (Fees and Payment Methods)

Users shall pay the fees set by the Company via credit card or invoice (invoice payment is only available for certain plans).
Users are responsible for the communication fees necessary to use the Service (including fees for downloading and using the software) and for preparing the communication devices and equipment at their own expense and responsibility. The Company does not guarantee the proper operation of the Service on the user’s communication devices.
If there is a delay in payment, the user is obligated to pay the late fees.

Article 8 (Registration Information)

To use the Service, users must register with their email address, user ID, password, name or organization name, address or location, phone number, and other information requested by the Company.
Users are responsible for managing their authentication information, ensuring it is not disclosed or used by third parties, and they are liable for any actions taken using this information. If a user suspects that their password has been disclosed to a third party, they must immediately change the password.
The Company will provide the Service based on the assumption that the user registered with the authentication information is the one using the Service when it is accessed with that information.
If there is a change in the registered information, the user must promptly notify the Company through the prescribed method. The Company assumes no responsibility for damages incurred by the user due to the failure to notify changes.

Article 9 (Refunds)

Users cannot cancel the use of the Service after the contract is concluded, except in cases of fault by the Company.
Even if the user cancels the contract during the contract period, no refund of the usage fees already paid will be given, regardless of the number of days remaining in the contract period.
If for any reason a refund procedure is required, the Company will refund the amount by bank transfer or by canceling the credit card payment. If a refund is made by bank transfer, the user will bear a refund fee of ¥525 (including tax), except in cases of fault by the Company.

Article 10 (Prohibited Activities)

Users must not engage in the following activities when using the Service:

Violation of laws, court rulings, orders, or legally binding administrative actions.
Activities that may disrupt public order or good morals.
Infringement of the intellectual property rights, honor, privacy, or other legal or contractual rights of the Company or third parties.
Use of the Service for third parties by methods other than those specified by the Company, with or without compensation.
Providing benefits or cooperation to antisocial forces.
Illegally collecting, disclosing, or providing personal information, registration information, usage history, etc., of others.
Disrupting the Service’s servers or network systems, illegally operating the Service using BOTs, cheat tools, or other technical means, intentionally exploiting service defects, repeatedly asking similar questions unnecessarily, making unreasonable inquiries or demands, or otherwise interfering with the Company’s operations or other users’ use of the Service.
Reverse engineering, decompiling, disassembling, or otherwise deciphering the source code of the Service.
Attempting to access the Service’s administrative authority.
Any other activity that the Company deems inappropriate.

Article 11 (Termination of Contract)

If the user violates these Terms, the Company may suspend the use of the Service and terminate the contract without prior notice.
If the user engages in prohibited activities, the Company may demand compensation for damages incurred, regardless of whether the user acted intentionally or negligently.
The Company may also suspend the use of the Service and terminate the contract without prior notice in the following cases:
1. If the user’s designated credit card or payment account is suspended by the credit card company or payment processing company.
2. If the user is subject to provisional seizure, seizure, auction, bankruptcy proceedings, corporate reorganization proceedings, civil rehabilitation proceedings, or if public taxes remain unpaid.
3. If it is discovered that the user has been expelled from the Service in the past.
4. If the user is missing or unreachable for 90 days or more.
5. If the Company reasonably determines that the user is inappropriate as a user.
In the event of termination of the contract, no refund of usage fees already paid will be given.

Article 12 (Modification, Suspension, or Termination of the Service)

The Company may change or terminate the content of the Service as necessary. In such cases, the Company will notify users in advance through in-app announcements, posts on the website, emails, or other appropriate
The Company may suspend the provision of the Service without prior notice in the following cases:
1. For periodic or emergency maintenance or construction of the equipment necessary for the provision of the Service.
2. If there is a failure or malfunction of the equipment used to provide the Service.
3. If it is necessary to suspend the Service for operational or technical reasons.
4. If the Company is requested to suspend the Service by a national or local government or other public authority.
5. If it is difficult to provide the Service due to force majeure such as power outages, fires, earthquakes, labor disputes, or other unavoidable circumstances.
6. To ensure the safety of users or third parties, or for urgent public interests.
The Company does not guarantee that all functions and performance of the pre-change Service will be maintained due to additions or changes under this Article.

Article 13 (Intellectual Property Rights)

All intellectual property rights, trade secrets, know-how, and other information related to the Service belong to the Company or a legitimate third party. The user has no rights to these, and the establishment of the usage agreement does not grant a license to use any intellectual property rights beyond what is necessary to use the Service.
The intellectual property rights, trade secrets, know-how, and other information related to improvements, updates, and developments in the Service gained through its operation by the Company or third parties entrusted by the Company will belong to the Company or the legitimate third party.

Article 14 (Disclaimer)

The Company will not be liable for any damages arising from the user’s use of the Service, regardless of the cause, except in cases of willful misconduct or gross negligence on the part of the Company.

Article 15 (Governing Law and Jurisdiction)

These Terms are governed by and interpreted in accordance with the laws of Japan. Any disputes arising from or related to the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Supplementary Provisions
These Terms are effective as of October 1, 2024.